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30 June 2020
UPDATED JUNE 30th, 2020:
With the obvious local and global impact of the COVID-19 virus on communities, Henley Audio are taking measures to ensure we act sensibly and proportionately to positively work against the spread of the virus while continuing to support our customers and suppliers.
As of March 24th, 2020, the following steps have been taken to reduce risk to our internal staff…
The result of these measures is that we anticipate our ability is very strong to continue operating throughout the outbreak, so long as companies such as ours are not closed by any government ruling. Any customers who have already returned products to our Service Department will have their RMA inspected and, subject to availability of spare parts, processed in line with our normal service policies.
April 29th Update: As the UK government continues to extend lockdown measures, we continue to follow strict social distancing practices in our HQ, and continue to offer all core services using staff working both remotely and within our HQ.
June 30th Update: As lockdown restrictions have eased and many of our retailers have been able to open in some form, we have amended our previous approach in the following ways, while still maintaining strict working practices and policies that respect the ongoing risk of COVID-19. As of today, we can now say:
Any further information will be published here, as it becomes pertinent.
If you require more information about Coronavirus, visit the government website: https://www.gov.uk/coronavirus
Contact Us if you have any concerns about dealing with Henley Audio during this time.