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Henley Designs Ltd. was formed in 1997 as the result of a management buy-out of Ortofon UK. Operating with only a small team, led by Laurence Armstrong and Nick Fuller, the company quickly flourished and expanded to take on a variety of innovative hi-fi brands. In those early days, the company was able to expand at a time when the hi-fi market was in a state of flux because of the core principle it operated on: quality product, quality service.
That core principle carries through to today, and in 2017 Henley Designs Ltd. proudly turned 20 years old, still fully owned by the two founding members; except now with a team of over twenty employees as well as a dedicated ‘pro’ DJ division.
To mark the occasion of its 20th Anniversary, Henley Designs Ltd. changed its trading name to Henley Audio, giving both trade and consumers a clearer indication as to what you can expect from one of the UK’s leading hi-fi distributors.
Henley Audio aims to offer both trade and end-customers the complete solution. When you deal with Henley Audio, we act entirely as if you are dealing direct with the manufacturer. Our knowledgeable, experienced team will take on any enquiry you may have – ensuring your entire experience with any of our products is the best it can be.
All our operations are run entirely from our 20,000+ square-foot facility in Didcot, Oxfordshire. On site, we boast a large open-plan office that contains our Customer Services, Technical & Marketing Services and Finance teams. We also have a dedicated Service Centre where our specialist engineers are able to repair almost every product we represent. Our expansive warehouse, staffed with skilled operatives, houses all our stock – giving us the ability to supply a vast array of products on a very quick turnaround service.
We have also built our own custom showroom and demonstration facility. Open to the public, on appointment only, our show facility gives visitors a chance to get up-close with our products and try anything out before purchase.
Our aim is simply to offer a quality range of hi-fi equipment for sale in the UK market. We’ve established a network of nearly 500 retailers, giving hi-fi enthusiasts across the country the chance to get the product they want locally.
The brands we represent are treated with absolute independence, but they also share a symbiosis – often allowing them to complement one-another joyously in a well-balanced system. Each of our brands is also regularly reviewed by the international press, frequently winning multiple coveted awards and other plaudits.
The dealer network we supply to is actively maintained by our in-house sales team, because to us it’s important that every step in the chain is carefully looked after. Hi-Fi dealers are a vital but diminishing commodity, representing the life-blood of our industry; which is why on almost every product page on this site you will be able to quickly and easily find a local retailer who can supply what you need.
We always recommend that you support your local dealer. However, we also want to make life easy for customers, which is why there are some items online that can be purchased directly from our web store.
Read more here in our full Company Profile.
Our team is active all-year round, regularly attending hi-fi exhibitions and helping with retailer open days across the country. You can also catch-up with the various latest news, stories, products and pictures by following our social channels or visiting our blog.
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. Though Henley Audio is not required to produce an annual statement under the Modern Slavery Act, 2015, the Company has a zero-tolerance approach to modern slavery, and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains. We also expect the same high standards from all of our contractors, suppliers and other business partners.
For our own internal operations, we continue to follow government guidance and the advice from recognised institutions such as ACAS to ensure we create a safe environment for all stakeholders within our organisation.