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Henley Designs Ltd. (T/A Henley Audio), as a limited company situated in Didcot, Oxfordshire, UK (Company Reg: 02721523) operates a strict GDPR policy in order to protect the right to privacy of its customers and other interested parties. The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organizations across the region approach data privacy.
In order to comply with widely considered GDPR standards, Henley Designs Ltd. have introduced a policy prior to the GDPR enforcement date of May 25th, 2018, and will continue to operate it in perpetuity, adjusting it only to make the policy stronger or to comply with new standards and laws passed after May 25th, 2018.
Customer Data is used by Henley Designs Ltd. to help enhance the experience of existing and potential customers (both B2B and End-User) and in order to better the company’s services. This includes but is not limited to:
All information used for these purposes is held only by Henley Designs Ltd. and is not shared with any third-party for any purpose without the individual customer’s prior written consent.
All Henley Designs Ltd. staff from May 1st, 2018 have signed and agree to a GDPR agreement that confirms their understanding of their obligations and appropriate policies to follow with regard to the GDPR.
The full Henley Designs Ltd. GDPR Policy is available to view on request.
What about your GDPR rights?
The GDPR gives all citizens certain rights, including The right to be informed, The right of access, The right to rectification, The right to erasure, The right to restrict processing, The right to data portability, The right to object, Rights in relation to automated decision making and profiling.
A variety of internal processes have been put in place to facilitate these rights, and over time www.henleyaudio.co.uk and www.henleypro.co.uk will introduce more tools to make this even easier for users.
What personal information do we collect from the people that visit our blog, website or app?
We do not collect personal information from visitors of our site unless you are already a registered customer, or if you register during your visit. We do track analytics on the site, but these tools do not individually identify visitors without their prior consent
How do we use your information online?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect your information?
Our website is monitored regularly for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained within a protected area and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information, including using an approved payment gateway provider.
Do we use 'cookies'?
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless you have given us explicit rights to do so. Our website hosting partners and website designers have no right over your data, and only help us to maintain and secure the framework your information is held in.
We may release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Google's advertising requirements can be summed up by Google's Adwords Policies. They are put in place to provide a positive experience for users. You can read the policies here. (External link correct at time of writing)
We use Google Adwords Advertising to drive traffic to our website, and may also employ re-marketing campaigns to help guide visitors back.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
All policy changes will be made on this page, so visitors should check back regularly to ensure they are satisfied with our services.
How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages and gives recipients the right to have emails stopped from being sent to them.
We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following: